Intelligent CISO Issue 24 | Page 74

RANSOMWARE: TO PAY OR NOT TO PAY? The topic of ransomware is something we’d all like to avoid thinking about but is something we undoubtedly must consider. Tamer Odeh, Regional Director at SentinelOne Middle East, explores the ethics and implications behind paying a ransom. ast year saw L an escalation in the number of ransomware attacks striking organisations, with both private and public sector agencies like local government and education firmly in the firing line of threats such as Ryuk and Robinhood ransomware. Often understaffed and under resourced, those responsible for delivering critical public services are at the sharp end of the dilemma: to pay or not to pay? It’s a quandary that has technical, ethical, legal, safety and of course, financial dimensions. In this article, I explore the arguments both for and against. My aim is to describe the implications and rationale from both angles across several different considerations. Is paying a ransom to stop a ransomware attack illegal? It may seem odd to some, but it isn’t illegal to pay a ransomware demand, even though the forced encryption of someone else’s data and demand for payment is itself a federal crime under the UAE Cyber Crimes Law. One might argue that the best way to solve the ransomware epidemic would be to make it illegal for organisations to pay. Criminals are naturally only interested in the pay off and if that route to the payday was simply prescribed by law, it would very quickly lead to companies exploring other options to deal with ransomware and, at least in theory, criminals moving towards some other endeavour with an easier payout. The idea of outlawing the payment of ransomware demands might seem appealing at first, until you unpack the idea to think how it would work in practice. A law that threatened to fine organisations, or perhaps imprison staff, would be hugely controversial in principle and likely difficult to enforce in practice, quite aside from the ethics of criminalising the victim of a crime whose sole intent is to coerce that victim into making a payment. Is it ethical to pay a ransomware demand? If it’s not illegal to pay a ransomware demand, that still leaves the separate question unanswered in regard to whether it’s ethical. One might argue Tamer Odeh, Regional Director at SentinelOne Middle East One might argue that the best way to solve the ransomware epidemic would be to make it illegal for organisations to pay. that paying a ransomware demand that restores some vital service or unlocks some irreplaceable data outweighs the ‘harm’ of rewarding and encouraging those engaged in criminal behaviour. Is it prudent to pay a ransomware demand? Even if we might have a clear idea of the legal situation and a particular take on our own ethical stance, the question of whether to pay or not to pay raises other issues. We are not entirely done with the pragmatics of the ransomware dilemma. 74 Issue 24 | www.intelligentciso.com