operations during a disaster or a crisis.
The CIO should immediately assemble
his virtual incident response team to
react swiftly and precisely to assess the
situation during critical IT incidents or
cybersecurity attacks, so they mitigate
the damage, respond at speed and
make informed decisions about how to
move forward.
The administrators and operators of the
data centre and on-premise business
services will manage the systems
remotely and the CIO needs to have
end-to-end visibility of the entirety of the
services provided to both internal users
and the customer-facing applications.
The health of the business services and
data centre infrastructure components,
systems performance and availability
are the highest priorities for the CIO in
order to maintain excellent levels of user
experience and service accessibility for
customers and employees.
The command and control team should
provide the CIO with a single pane of
glass dashboard, equipped with the
right views.
The dashboard will provide real-time
visibility on the most critical business
applications and their dependencies,
as well as network performance and
traffic, virtual private connections status,
application response time and, most
importantly, security threats.
Working from home will allow workers
to connect remotely to critical business
services and underlying infrastructure,
possibly from an unsecured network
and without the use of a trusted and
regulated VPN. This will upsurge
the chances for attackers and
simultaneously compromise data centre
The command and
control team should
provide the CIO
with a single pane
of glass dashboard,
equipped with the
right views.
www.intelligentciso.com | Issue 25
75