FEATURE
Every industry must make it a priority to
mitigate against fraud, particularly the
banking and finance sector. Mzukisi Rusi,
Head of Technology Delivery, Entersekt,
tells us why businesses within this sector
must build trust and loyalty with their
customers in order to remain competitive
and to allow the business to prevent fraud in
a way that is tailored to the customer.
Balancing act:
Optimising customer
engagement while
increasing fraud prevention
48 Issue 25 |
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