LEADING BY
EXAMPLE TO
EMBRACE THE
‘NEW NORMAL’
The ongoing global Coronavirus health crisis has forced
a new way of working for most organisations, with offices
now closed and employees working from home. Intelligent
CISO’s Jess Phillips speaks to Mohammed Arafat, Presales
Director, Micro Focus Emerging Markets, about the crucial
role IT leaders must play in leading this change and
ensuring their businesses have the digital infrastructure and
tools to survive during these unprecedented times.
he COVID-19
T
pandemic is
challenging us to instil
a new change in our
everyday behaviour
and engagement
model. Local governments are taking
proactive measures and implementing
controls to respond to this unique
situation, including locking down
cities, limiting social gatherings and
suspending schools.
Public sector organisations,
corporations, financial institutions,
education systems and enterprises
are reacting and adapting to those
measures. Nevertheless, the wheel
of the economy needs to keep rolling.
And guess what? Technology is here
to help the economy to adapt to the
‘new normal’.
Working from home is the new
significant change and CIOs are
now under pressure to make sure
that business services are neither
affected, nor compromised.
Embracing Digital Transformation
over recent years has contributed to
businesses today having a crucial
dependency on technology. Therefore,
availability and ongoing improvement of
a company’s digital services are required
Technology is here
to help the economy
to adapt to the
‘new normal’.
Mohammed Arafat, Presales Director,
Micro Focus Emerging Markets
in order to survive, while also continuing
to offer services without any performance
degradation or availability issues.
CIOs today are leading the change
and are responsible for ensuring the
company can survive during this crisis.
The current operational processes
and IT capabilities need adjustment
and tuning to address the new issues
and challenges as a result of the
unanticipated amount of load and
connection due to the working from
home model.
Most large enterprises have developed
a Business Continuity plan and the
process is typically tested every
six months to ensure the efficiency
and effectiveness of the company’s
74 Issue 25 | www.intelligentciso.com