FEATURE
How can you be sure that
individuals will act with the correct
approach to incident response
after attending the course?
The objective of CM-Alliance’s
cyberincident response training is to
create muscle memory within employees
and key stakeholders. Nobody can be
sure that they will do all the right things in
a crisis. However, one can try their best
to train one’s mind to respond correctly.
We drive home the importance of testing
response plans several times throughout
the course.
By inculcating good practices of
creating incident response checklists,
rehearsing them repeatedly and testing
their effectiveness, you can minimise the
chances of error under pressure.
The practice of incident response
training, creating response checklists
and testing the plans regularly through
cyber tabletop exercises in cybersecurity
is akin to the simulation sessions and
checklist rehearsals that take place in
the aviation industry.
Best practices are so ingrained in the
minds of aviation professionals that 99
times out of 100, they will do the right
thing in case of crisis. That’s what makes
modern-day flying so safe. Yet, one-in-11
million accidents do happen as some
things continue to be out of anyone’s
control and that’s how it is in every
industry prone to cataclysmic events.
How do you think attendees
would summarise how the
course has benefitted them in
preparing and responding to
future attacks?
We have over 120 video testimonials
and over 450 written testimonials
from past attendees. The feedback
has been both a mix of business and
personal advantages. While there are
some who say that the course actually
helped them to see the loopholes in
the processes at their organisation, one
young lady recently told me how the
course helped her ace an interview
and opened up new career
opportunities for her. Overall, the
response has been overwhelmingly
positive and in line with the outcomes
we expect the training to generate. u
Amar Singh, Founder and CEO of Cyber
Management Alliance
www.intelligentciso.com | Issue 28
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