industry unlocked
The retail industry is stepping up its security
efforts to restrict the number of shoplifters
and improve vigilance. When retail security
provider, LiveView, required a Zero Trust
solution for its video surveillance offering, it
turned to NetFoundry.
ZERO TRUST SECURITY FOR VIDEO
TThe challenge facing the retail sector
SURVEILLANCE IN THE RETAIL SECTOR
Retailers are feeling increasing pressure from
online competition, which necessitates review of
all areas of expense and wastage. For example,
shrinkage from theft and shoplifting. According
to the US National Retail Federation’s 2019
National Retail Security Survey, the average retail
shrinkage is 1.38% of sales – approximately the
same since 2014. It may not sound like a lot,
but it amounted to over US$50 billion in 2018.
If your retail store earns US$1 million sales with
50% gross margins, shrinkage might mount up to
US$10,000 – a significant loss.
Security measures are therefore required to
make it more difficult for thieves, but without
inconvenience to the majority of honest
customers. Security tagging is an additional
expense but is not an inconvenience to the
customer as all goods must leave through
checkout. Reducing entry and exit points makes
it easier to police movement but can be more
restrictive for customers. Security cameras, on
the other hand, do not restrict normal shopping
activity and once installed, the subscription cost
to the SaaS is minimal when compared to the
potential of loss without it.
Knowing that you could be being watched is a
major disincentive for the casual shoplifter, but
security systems become a fresh target for more
organised crime. If the security system is too
rigid for agile deployment, or if the network can
be hacked to falsify or erase data, it could leave
the door wide open for well-planned theft.
Securing the LiveView solution
LiveView Technologies offers advanced
video surveillance solutions to address
the threat of opportunistic shoplifting,
as well as organised theft. Its client
base includes major big-box retailers.
LiveView Technologies provides
solutions that go beyond traditional
closed-circuit cameras. Its turnkey
solutions integrate multiple highresolution
cameras, audio components,
Edge AI analytics and a variety of
sensors to automatically detect
problems/intrusions, deter intruders and
proactively alert responsible parties.
LiveView is a cloud-first technology and
as such, requires a truly global softwaredefined
network that leverages standard
Internet connections to connect locally
available wireless, cellular and pointto-point
connections to provide secure
remote access for its customers and
operational staff.
44 Issue 28 | www.intelligentciso.com