Intelligent CISO Issue 28 | Page 49

G Gartner, a world-leading research and advisory company, has forecasted worldwide security and risk management spending growth to slow but remain positive in 2020. Worldwide spending on information security and risk management technology and services will continue to grow through 2020, although at a lower rate than previously forecast, according to Gartner. FEATURE was a push to get users as secure as possible, with remote offices being the new norm in a lot of cases.” Koutroumbas said the situation is still fluid and the next few months combined with the government responses will be good indicators of what else can/ should be done. However, he believes that the majority of end-user businesses are still reeling and in uncertain waters for this year. Nick Koutroumbas, Channel Account Manager EMEA at ZIX Information security spending is expected to grow 2.4% to reach US$123.8 billion in 2020. This is down from the 8.7% growth Gartner projected in its December 2019 forecast update. The Coronavirus pandemic is driving short-term demand in areas such as cloud adoption, remote worker technologies and cost saving measures. Nick Koutroumbas, Channel Account Manager EMEA at ZIX, believes we are starting to see the fallout and tail end of events unfold. “Our MSPs in the UK, from what I have observed, have adapted well to the situation; remote work and furloughs. Some have slimmed down their operations but kept business going at a higher pace than usual. The lack of commutes means there is more uptime for team members (on average) and this is also reflected with end-users working remotely. “The key goal for MSPs is to retain customers, but this is sometimes out of their hands as the fallout affects every business sector and company differently,” said Koutroumbas. “A lot of short-term furlough licenses and adapting clients offers new budgetary limitations. MS free licenses help keep users working, but add-on cloud services are usually a budget item that is ‘optional’ now with most businesses. Our platform and support helped our MSPs to pivot on some of their end-users and retain the businesses to a degree (adjust licenses or restructure offerings). Also, our incentives programme has been helpful in giving MSPs some breathing room on major commitments.” Koutroumbas said that investments into having more security has happened. “It According to Anna Collard, MD at KnowBe4 Africa, The World Bank predicts a global GDP contraction of 5.2% in 2020. “Many organisations thus are focusing on cost savings and cancelling or postponing planned investments,” said Collard. “Facilities and general capex are most affected, but it has also had an impact on IT and technology spend. For example, organisations severely affected by the lockdown, such as those in the brick and mortar retail and hospitality industries, are cancelling or defaulting on some of their IT supplier’s contracts to pay staff salaries.” Information security spending is expected to grow 2.4% to reach US$123.8 billion in 2020. Collard continued: “However, there is some silver lining. According to a June PWC survey across 989 CFOs from 23 countries, 52% of the respondents reported that they will make remote work a permanent option. CFOs in Africa (67%) are more likely than the global average to accelerate automation. A total of 75% of the CFOs surveyed say the increased flexibility and resiliency developed during the crisis will make their organisation stronger over the long term. Cybersecurity is one of the area’s least affected by cost saving exercises, noted at just 3% according to the report.” www.intelligentciso.com | Issue 28 49