Intelligent CISO Issue 29 | Page 71

GO PHISH WE ‘GO PHISHING’ WITH PAUL BALKWELL, VP – INTERNATIONAL SALES, ZIX, WHO TELLS US ABOUT LIFE INSIDE AND OUTSIDE THE OFFICE. wWhat would you describe as your most memorable achievement in the cybersecurity industry? I’ve been unbelievably lucky to have attracted incredible talent and built fantastic teams that have had huge success penetrating new markets across EMEA and APAC. Taking great technology, understanding and respecting localisation and cultural challenges to become successful in multiple geographies is hugely rewarding. Hard work, lots of travel but loads of fun. Presently at AppRiver|ZIX, we are experiencing incredible growth penetrating the EMEA markets. We are building great teams to deliver the AppRiver|ZIX ‘best of breed’ cybersecurity, productivity and data compliance through our secure cloud platform. Choosing the right organisations to work for that genuinely invest in their employees is important. What first made you think of a career in cybersecurity? I fell into technology in my early 20s which led to a career in cybersecurity. Working for some great organisations and building an IT Managed Services practice there is a common theme with them all, whether building LAN and WAN networks or the present day push to the cloud, they all have their vulnerabilities and need securing. What a great space to be in, always evolving, fast-paced and never a dull moment. What style of management philosophy do you employ with your current position? It’s important to attract the right talent and it’s often advantageous to have it from differing backgrounds. Equality and diversity should always be supported. Recognising individual and team potential and supporting them to meet it as well as keeping them happy. In my current role, it’s about building an agile team to scale at pace. I’m also very much hands-on which I enjoy. I’m an advocate of OKRs ‘Objectives and Key Results’. It is a collaborative goal-setting tool used by organisations, teams and individuals to set challenging, ambitious goals with measurable results. OKRs are how we track progress, create alignment and encourage engagement around measurable goals. Additionally, I believe that it is equally important to be an organisation that attracts talent. It’s a hugely competitive marketplace. What do you think is the current hot cybersecurity talking point? With the huge shift to homeworking, there has been an upward trend in Cybersecurity Awareness Training, Compliance and Privacy integration. This is unarguably a more important topic now, as the way we work in the cloud has more impact than ever and is fraught with security and compliance challenges. How do you deal with stress and unwind outside the office? I try to be as active as possible by cycling or swimming. No one can get hold of you when you’re underwater. I also like to unwind with family and www.intelligentciso.com | Issue 29 71