decrypting myths
Depending on your industry , you are either worried about remote workers and how to balance security initiatives with Business Continuity , or you are deep into physical security and safety concerns if remote work is not an option . Most organisations ’ remote workers prior to the pandemic were managed acceptably through a VPN and other tools . With most users now working remotely , tools may be stretched to meet demands and security requirements . Many CISOs have had to make hard decisions around prioritising Business Continuity over security in the short term .
How have your customer requirements changed and how have you adapted ?
Customer requirements have definitely changed due to COVID-19 . Prior to the pandemic , only a small number of remote workers needed support . A good example of this is Microsoft System Center Configuration Manager ( SCCM ) customers and the push to InTune . Ivanti has a third-party updates plug-in for SCCM that allows a company to easily publish hundreds of non-Microsoft application titles into SCCM quickly and easily . This saves companies an average of two to four hours of effort to package and test third-party updates as they release .
Prior to COVID-19 , companies asked if there were plans to support Microsoft InTune with our third-party updates solution , but it was not yet a requirement . Most were either evaluating or in early planning phases and had not yet rolled out . Since COVID-19 this has become a common question and requirement , so it was fortuitous we already had a release planned for November 2020 to deliver InTune support .
This same pattern plays out across many IT solutions . Ivanti ’ s proprietary patch solutions already had the ability to support remote users so what was previously ‘ nice-to-have ’ became ‘ essential ’.
Chris Goettl , Senior Director , Product Management for Security , Ivanti
Other capabilities like Remote Control , Discovery and many other IT tools used daily suddenly needed to shift off premise in their coverage . The Ivanti Neurons launch delivers on many of these needs . IT can no longer rely on a user to be on network or to be connected to a VPN to receive support . They need solutions that transcend the network and VPN providing seamless support for their customers .
Tell us about Ivanti Neurons – how is the technology helping security teams ?
Ivanti Neurons provides IT organisations with the capabilities they need to evolve . Many of the challenges we face today arguably have been solved in some way . What IT organisations need now is a means to solve problems at scale , while transcending the traditional network boundaries and with the ability to shift left .
Ivanti Neurons for Discovery : Know what ’ s on your network , make sense of your asset data and expand visibility . Ensuring there are no gaps or unmanaged devices is critical to securing your environment ’ s attack surface . Continuous discovery is essential to achieve better security . Finance and IT need to know how many assets they are managing , software inventory and usage . IT needs to ensure it is controlling change throughout
Budgets are constrained , resources are limited and skill sets may be spread thin in the security space .
the environment to facilitate Business Continuity . Ivanti Neurons for Discovery provides active and passive discovery capabilities , connectors to multiple data sources to achieve device and software reconciliation projects in days rather than months .
Ivanti Neurons Workspace : Provides a shift-left approach so first-line analysts can provide a better user experience to your customers . Ivanti Neurons Workspace brings the tools your analysts need to achieve a 360-degree view of devices , users ,
68 Issue 30 | www . intelligentciso . com