BUSINESS SURVEILLANCE
RELIABILITY AND SECURITY
– WHY THE PRESSURE IS ON FOR TELCOS TO DELIVER
Mobile technology has transformed drastically and the world is looking to telecom operators to double down on reliability and security , says Bart Salaets , Senior Systems Engineering Director at F5 Networks .
he pandemic is a
T high stakes time for telcos . Everyone is online more – a whole lot more . Across the world , whether they are working from home or not , people now have an unprecedented reliance on telcos to keep them connected to services , colleagues and loved ones .
Since the outbreak , we ’ ve seen organisations across the world pulling out the stops to upgrade technology such as SSL VPN ( secure socket layer virtual private network ) access systems , as the entire workforce now looks to login to the corporate IT system remotely .
With workers attending video meetings from disparate locations , carrier-grade connectivity is vital . Lagging video calls that jolt and glitch are frustrating for users , and in some cases , are completely incoherent . Both consumers and companies are also looking for secure connectivity , reinforced with robust authentication systems .
Carrier-grade connectivity is vital and telcos are under significant pressure to deliver . In addition to achieving new levels of flexibility , both public and private cloud , as well as central and Edge data centres , must be secured .
Adapting to change
As circumstances continue to change , some telcos are exploring the creation of private content delivery networks to ensure their Internet Protocol Television ( IPTV ) services and thirdparty entertainment content are readily available to a large customer base ( without congesting their backbone network ). At the same time , Edge Computing is already pushing certain
Bart Salaets , Senior Systems Engineering Director at F5 Networks
applications and services , such as mobile gaming , closer to end-users , enhancing the user experience and the reliability of the services , including reducing network latency , increasing bandwidth and delivering significantly faster response times .
Another key telco priority is to tackle soaring instances of cyber fraud , many of which are now using Artificial Intelligence ( AI ) and Machine Learning ( ML ) to deceive .
As a case in point , Shape Security , which was acquired by F5 in January , recently found that 99 % of login
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