COVER STORY
Finally , I regularly meet with vendors to understand what new solutions and innovations are available on the market and the potential impact they could have on strategy and future roadmaps .
Can you tell us about IFFCO ’ s work with Secureworks and why you selected it as the technology provider ?
One of the key issues we had was the fact that we have a range of different devices , application systems , ERP systems and database systems – both in the cloud and on-premises – all logging different security information . There was a lot of complexity and trying to find the right information was like looking for a needle in a haystack . So , we looked for a partner that could solve that problem .
We needed a tool that could provide us with the contextual information about these logs that used techniques like AI and automation . This level of enrichment and context is typically beyond a traditional SIEM system . However , our criteria weren ’ t based on tools alone , we wanted to work with a managed service partner . This was because we realised that we needed SOC expertise and one of the practical challenges we faced was recruiting and retaining some of the best talent for those roles , particularly in the manufacturing space . Secureworks fit the bill because it showed that it could help to assure us , provide more reliability and high levels of service .
Now that we have a managed service partner in place , my team can focus on the real issues and our internal resource focus has shifted . Secureworks checks in with us every two weeks to review our goals and track progress .
How do Secureworks ’ Taegis XDR and VDR platforms support cybersecurity across IFFCO ’ s cloud and IT infrastructure ?
Taegis correlates all of our logs in near real time and captures the relevant information on a single dashboard that I can refer to at any moment to check our security status . Taegis provides a contextual view of the logs and our security posture , which allows us to make more informed decisions about how to respond , or how to manage specific events , based on their severity .
We ’ re able to leverage both XDR and VDR platforms to detect unusual activity , while also constantly scanning different IT tools and applications across the
cloud and IT stack to check for updates , patches and potential vulnerabilities .
In addition , Secureworks runs different playbooks every month to help us practically identify any known threats . It helps us to assure our infrastructure and prioritise what measures we want to deploy that month depending on what activity we see across the cybersecurity space .
As one of the largest producers of processed food and agricultural commodities in the Middle East , what are some of the common cyberthreats you face ?
Phishing and credential harvesting are among the biggest challenges we face right now . Our integrations with Office 365 and Secureworks help us to spot any issues . Like many organisations , we ’ re expanding our digital footprint right now . We are mindful that as we grow and embrace new business opportunities , we risk exposure to new malware and even supply chain threats . That ’ s where it becomes increasingly important to maintain high levels of third-party management of vendors to ensure there are no inherent vulnerabilities that can be exploited . Fortunately , Secureworks provides us with total visibility to the threats we
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