G has renewed its IT infrastructure with SOTI MobiControl for greater visibility and control over its mission critical mobile devices , resulting in double the number of seamlessly installed devices and a 50 % decrease in installation time .
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SOTI delivers enhanced visibility and control for logistics expert Bleckmann
lobal logistics company Bleckmann
G has renewed its IT infrastructure with SOTI MobiControl for greater visibility and control over its mission critical mobile devices , resulting in double the number of seamlessly installed devices and a 50 % decrease in installation time .
A recent SOTI study highlighted the role an intuitive and automated supply chain operation plays in meeting consumer demands . Almost three quarters ( 73 %) of UK shoppers expressed a desire to always know where their order is within the delivery process and 43 % will look elsewhere if delivery or pick up of an item is more than two days . Retailers must ensure that they are providing real-time and reliable visibility of items to consumers at all times .
With over 30 distribution centres , including five in the UK , Bleckmann needed an efficient approach to manage its mobile devices to provide the best logistics service , with enhanced visibility , for its customers in the fashion and lifestyle sectors . The company needed a way to update , support and view devices centrally from a single location and were additionally looking for a streamlined way to manage multiple operating systems and warehouse management systems .
“ We are constantly looking at how we can best serve our customers , especially with fast and efficient deliveries and pickups becoming increasingly important ,” said Dirk Hofkens , Global IT Infrastructure Manager at Bleckmann . “ Thanks to the direct collaboration between our internal IT team and SOTI MobiControl , Bleckmann has doubled the number of seamlessly installed devices across its warehousing footprint in the UK , Europe and U . S . This collaboration with SOTI demonstrates our shared drive for innovation and our determination to successfully address the growing challenges in our industry .”
Improved efficiency and productivity
With SOTI MobiControl , Bleckmann can now remotely support and manage its expanding fleet of barcode scanners , mobile computers and smartphones across all their UK and global locations . Data can be collected in one central location to quickly identify and resolve issues remotely . Additionally , all operating systems and warehouse management systems are now integrated .
The implementation resulted in a doubling of the number of seamlessly installed devices in their fleet and the installation time of devices decreased by 50 %. When devices need to be moved between locations , SOTI MobiControl reduced the time it takes to have devices set up by 75 %.
“ To achieve growth and advancement , it is critical that businesses invest in a unified Mobile Device Management ( MDM ) solution to oversee all devices in their fleet . Organisations need device visibility and a simple , easy to use way of updating them
remotely – regardless of location . Today , Bleckmann serves as a global example of how SOTI enables this principle ,” said Shash Anand , SVP of Product Strategy at SOTI .
Exploring SOTI XSight for advanced insight
Following the success of SOTI MobiControl , Bleckmann is now taking the next step by exploring SOTI XSight to assist with next level data insight into device productivity , such as Wi-Fi coverage issues in warehouses . With this insight , Bleckmann aims to further improve the productivity of its employees . The forthcoming evaluation of SOTI XSight underlines Bleckmann ’ s ongoing commitment to implementing advanced technologies to improve operational efficiency and meet the ever-changing demands of the logistics sector .
“ Recognising the pivotal role of AI in harnessing deeper intelligence from devices is crucial . AI-driven diagnostic intelligence empowers organisations to identify and resolve issues before they impact the end-user . By remotely solving issues in real-time , businesses save time , resources and enhance user satisfaction , all while maximising ROI ,” concluded Anand .
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