Intelligent CISO Issue 77 | Page 22

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NETSKOPE THREAT LABS REVEALS MORE THAN A THIRD OF SENSITIVE BUSINESS INFORMATION ENTERED INTO GENERATIVE AI APPS IS REGULATED PERSONAL DATA

etskope , a leader in Secure Access

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Service Edge ( SASE ), has published new research showing that regulated data ( data that organisations have a legal duty to protect ) makes up more than a third of the sensitive data being shared with generative AI ( genAI ) applications – presenting a potential risk to businesses of costly data breaches .
The new Netskope Threat Labs research reveals three-quarters of businesses surveyed now completely block at least one genAI app , which reflects the desire by enterprise technology leaders to limit the risk of sensitive data exfiltration .
However , with fewer than half of organisations applying data-centric controls to prevent sensitive information from being shared in input inquiries , most are behind in adopting the advanced data loss prevention ( DLP ) solutions needed to safely enable genAI .
Using global data sets , the researchers found that 96 % of businesses are now using genAI – a number that has tripled over the past 12 months . On average , enterprises now use nearly 10 genAI apps , up from three last year , with the top 1 % adopters now using an average of 80 apps , up significantly from 14 .
With the increased use , enterprises have experienced a surge in proprietary source code sharing within genAI apps , accounting for 46 % of all documented data policy violations . These shifting dynamics complicate how enterprises control risk , prompting the need for a more robust DLP effort .
There are positive signs of proactive risk management in the nuance of security and data loss controls organisations are applying : for example , 65 % of enterprises now implement realtime user coaching to help guide user interactions with genAI apps . According to the research , effective user coaching has played a crucial role in mitigating data risks , prompting 57 % of users to alter their actions after receiving coaching alerts .
“ Securing genAI needs further investment and greater attention as its use permeates through enterprises with no signs that it will slow down soon ,” said James Robinson , Chief Information Security Officer , Netskope . “ Enterprises must recognise that genAI outputs can inadvertently expose sensitive information , propagate misinformation or even introduce malicious content . It demands a robust risk management approach to safeguard data , reputation and Business Continuity .”
Netskope ’ s Cloud and Threat Report : AI Apps in the Enterprise also finds that :
• ChatGPT remains the most popular app , with more than 80 % of enterprises using it
• Microsoft Copilot showed the most dramatic growth in use since its launch in January 2024 at 57 %
• 19 % of organisations have imposed a blanket ban on GitHub CoPilot
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