As the official Cyber Defenders of the Deep , WatchGuard provides not just comprehensive cybersecurity technology , but the support to ensure the Kraken IT team can stop every threat .

“ Even when we ’ ve had issues that aren ’ t directly related to their platform , the WatchGuard team has stuck with us until they ’ ve been resolved ,” commented Rawlins . “ They are always there to support us . I really appreciate that they ’ re big enough to meet all our needs but not so big that you can ’ t reach out and contact them when you need help .”

We asked Sean Rawlins , Seattle Kraken Director of IT , further questions to find out more about the project .

With the successful completion of the first phase of implementing WatchGuard ’ s Unified Security Platform , how has it improved the overall cybersecurity posture of the Seattle Kraken ?

Our cybersecurity posture at the Seattle Kraken has seen a significant improvement . The platform has brought enhanced threat detection and simplified management , both vital for safeguarding our sensitive data and proprietary information . With our small IT team , this simplified management is crucial for us . And knowing that this is just the beginning , with more exciting tools from WatchGuard to roll out , I feel more secure than ever .

Given the unique challenges your team faces , such as managing Wi-Fi traffic from upwards of 1,000 daily visitors at the Kraken Community Iceplex and supporting staff on the road , how has WatchGuard ’ s solution enhanced your ability to protect sensitive data and ensure secure online experiences for both employees and fans ?

Ensuring guest safety on our public Wi-Fi is just as crucial as protecting our employees from threats . WatchGuard ’ s VPN secures our remote users , and soon we ’ ll enhance this with WatchGuard ’ s AuthPoint . Their solution has been essential for securely managing our Wi-Fi traffic and providing safe remote access , effectively protecting both employee and fan data .

Can you elaborate on the specific aspects of the WatchGuard solution that facilitated such a seamless implementation and how it has impacted your day-to-day threat monitoring and workflows ?

WatchGuard ’ s intuitive management console made the implementation seamless and streamlined our day-to-day threat monitoring , enabling us to efficiently prioritise and address security threats . Its user-friendliness is a huge selling point . But what truly stood out was WatchGuard ’ s exceptional customer service . With a lean IT group , having WatchGuard feels like having a full support team behind us . They ’ ve been with us every step of the way , offering direct and immediate assistance without hiding behind knowledge bases or lengthy email threads .

Looking ahead to the next phase of your cybersecurity strategy , which includes integrating WatchGuard ’ s single sign-on and AuthPoint Total Identity Security , what are your key objectives and expected benefits from these new components ?

Our key objectives are to enhance identity management with single sign-on , strengthen access control with multi-factor authentication , and improve operational efficiency . These steps will reduce breach risks and boost overall productivity . I ’ m really excited about implementing zero trust risk policies based on time and location , alongside password management and Dark Web credential monitoring . These additions will add depth to our security measures and ensure comprehensive protection against emerging threats .

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