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Donna Goddard , Director of Cybersecurity , Pulsant
Consumers ’ expectations around speed and reliability have never been higher . Whether using mobile apps , smart home devices , or AI-driven services , they demand instant responses and seamless connectivity and even a slight delay can lead to frustration .
That ’ s why working with a data centre that meets the highest security standards is essential . Accreditation with industry-leading certifications such as ISO 27001 and Cyber Essentials Plus ensures that a data centre adheres to rigorous security protocols and compliance measures , including GDPR and NIS2 regulations . These safeguards protect against cyberthreats , ensuring data integrity and business continuity .
For businesses , any slowdown can have a direct financial impact . In today ’ s fast-paced digital economy , speed isn ’ t just a luxury – it ’ s a competitive advantage . That ’ s why any form of disruption or downtime is not just an inconvenience ; it ’ s a serious issue that can erode trust , disrupt operations and result in significant financial losses . However , it must be implemented in a secure and resilient manner .
By choosing a data centre partner that prioritises security , resilience and compliance , telecom providers can enhance their own cybersecurity posture and guarantee uninterrupted service delivery . Ultimately , this means customers – whether individuals or enterprises – can continue to rely on fast , secure and always-available connectivity , no matter how demanding their digital needs become .
Donna Goddard , Director of Cybersecurity , Pulsant
Telecom providers invest heavily in building and securing their networks , ensuring the highest levels of uptime and performance . But even with the most advanced cybersecurity measures in place , they don ’ t operate in isolation .
They rely on a complex ecosystem of technology partners , particularly data centres , to deliver the seamless connectivity their customers expect . The intersection between telecom providers and data centres is critical , forming the backbone of modern digital infrastructure .
If a cyberattack compromises the data transfer between them , the consequences cascade down to the end-user – whether it ’ s a business losing access to its cloud applications or a consumer unable to stream content , work remotely , or use AI-powered services .
Trust plays a pivotal role in the value chain , both for users , as they are increasingly concerned about who can access their data and where it resides , and equally for businesses , as choosing the right partner is crucial to not only gain that trust but also obtain the network access , control and flexibility they need to successfully grow .
Beyond performance , security is a top priority . Telecom providers handle vast amounts of sensitive data , from personal customer information to critical enterprise systems . This makes them high-value targets for cybercriminals . But their security is only as strong as the partners they depend on .
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