With the adoption of cutting-edge technologies like the virtual holographic receptionist and Amazon-style lockers, how do you balance innovation with security concerns, and how does Armis support this balance?

Adopting and deploying new technologies is helping us improve patient care and streamline operations, but we know that innovation has to go hand in hand with security. These smart devices aren’ t just connecting to our internal systems, they’ re also linking to the outside world, which introduces new risks.

That’ s where Armis comes in. Its AI-powered platform addresses the entire lifecycle of cyberexposure management – asset discovery and management through to vulnerability discovery, prioritisation and remediation – which allows us to address potential threats without disrupting dayto-day operations. As we continue to modernise, we’ re working closely with Armis to make sure our entire attack surface stays protected while we push forward with innovation.

Given the large scale of PAHT’ s operations across multiple hospitals and a diverse patient population, how has Armis Centrix helped in managing the expanding attack surface created by the proliferation of connected physical and virtual assets?

With thousands of connected IoT and IoMT devices and virtual assets spread across three hospitals and a central administration centre, we know our expanding attack surface posed a growing cyberrisk. It wasn’ t just about securing individual assets – we need full oversight of our entire environment to protect patient care and hospital operations.

Traditional security solutions often focus solely on point solutions or endpoints, like IoMT devices, for instance. However, this approach fails to show the entire picture of all connected assets( IT, IoMT, BMS, etc.) and software, leaving gaps in the broader digital ecosystem. Armis Centrix takes a different approach. The platform allows us to have a holistic view of the entire lifecycle of our cyberexposure management – from asset discovery to vulnerability discovery, prioritisation and remediation. Its AIdriven insights dynamically adjust risk profiles based on device behaviour, ensuring tailored protections across different hospital environments. This has strengthened our security posture, improved compliance and allowed us to tailor protections to the unique needs of each hospital environment.

In light of healthcare being a top target for cybercriminals, what proactive measures have you implemented with Armis to stay ahead of potential threats, and how do these measures contribute to ensuring uninterrupted patient care?

Cybersecurity and IT teams need to be successful 100 % of the time, while attackers only need to get lucky once. And as threat actors increase the frequency and severity of their attacks with AI, it’ s becoming increasingly difficult to fend off attacks with traditional methods. Just one successful attack can have devastating consequences for patient care and hospital operations.

To stay ahead of threats, we’ ve taken a proactive approach with Armis, and are using its AI-powered platform to fight fire with fire. With Armis, we’ ve implemented continuous monitoring, automated risk detection and segmentation of vulnerable assets to reduce exposure. Armis Centrix gives us real-time insights across our entire attack surface, allowing us to act on threats before they escalate.

A key part of this is the Armis Centrix dashboards, which provide tailored insights for different teams. Our technicians, security managers and leadership all get the specific information they need to make fast, informed decisions. This accessibility means we can quickly identify and mitigate risks without adding complexity to daily operations.

By making security simple and intuitive for our staff, we’ ve ensured that patient care remains uninterrupted – both by reducing the burden on clinical teams and keeping critical assets safe from cyberthreats. With Armis, we continue to strengthen our defences while maintaining the highest standards of patient care.

Cybersecurity has therefore become essential to protect these assets and keep our hospitals secure while we continue to provide world-class patient care.

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