Intelligent CISO Issue 19 | Page 64

The Computer Security Incident Response Team (CSIRT) It would be a mistake to think that any response plan can be created and then effectively held in cold storage. The CSIRT is a centre of information security, incident management and response within an organisation. It is designed to quickly respond to incidents such as cyberattacks. While it has a very practical application, the existence of such a team also helps foster a culture of security within the business, which is incredibly important if all employees are to develop and maintain risk mitigation and compliance behaviours. However, before launching a CSIRT programme, it’s important to consider all operational and technical issues. These include equipment, security and resourcing. Start by conducting a gap analysis of your current cyber programme: include your capabilities to respond to incidents and the mitigations that are currently in place to deal with cybersecurity incidents. With this in hand, you can seek management support and buy-in to 64 the programme, which will be essential for it to be successful. Once you have this, you can begin determining the CSIRT strategic plan and go on to: 1. 2. 3. 4. Gather relevant information Design the CSIRT vision Research best practices Determine the standards and regulations you need to follow and adhere to 5. Outline the team and its structure 6. Prepare templates 7. Establish and communicate the CSIRT vision 8. Develop and document the programme, plan and playbooks 9. Train the team 10. Begin implementation 11. Announce the CSIRT 12. Evaluate its effectiveness Building the right team The CSIRT team should include: • Business managers: they are the front line of the business’ processes and therefore need to buy-in to what the CSIRT is there to do and the authority it will need to have to make decisions should critical business systems have to be disconnected from the network or shut down • IT: IT must be represented as they are custodians of the IT infrastructure and network within the organisation. Clear guidelines must be set on how IT and the CSIRT interact as well as ‘who does what’ should a response be triggered by Issue 19 | www.intelligentciso.com