Intelligent CISO Issue 75 | Page 45

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Assessments are conducted to identify potential issues before they arise .
A detailed implementation plan is then developed , providing a clear roadmap for the process . Extensive testing is carried out in a controlled environment to ensure the system ’ s stability and functionality . Clear communication is maintained throughout the implementation to ensure everyone is informed and aligned . Furthermore , continuous monitoring and a dedicated support team were in place to resolve any critical issues promptly .
In terms of communication and collaboration , how did Radisson Hotels and EMW ensure effective and transparent working relationships throughout the engagement ?
Radisson Hotels and EMW ensured effective and transparent communication by scheduling regular meetings , establishing clear communication channels and defining roles . They used collaborative tools for real-time updates , maintained transparent reporting and established feedback mechanisms . Their collaboration was marked by cohesive teamwork .
How has this project enabled cost efficiencies while also maximi sing the customer experience ? How has EMW expertise contributed to achieving RB business goals and objectives ?
EMW ’ s partnership with Radisson for more than 20 years has been marked by significant contributions to IT infrastructure deployment , upgrades and ongoing support across multiple key projects . From configuring networking appliances to revamping Wi-Fi systems and upgrading Cisco Call Manager , EMW has consistently delivered reliable solutions that align with Radisson Hotels ’ business objectives .
One notable achievement was the pre-opening support provided for Radisson Blu Hotel , Dubai Media
The track record and positive reputation of EMW in the IT market made them a reliable choice for Radisson Hotels .
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